What Tome Does Ups Close (2024)

FAQs

How do I talk to a live person with UPS? ›

A UPS Ground package will generally be delivered between 9 am and 7 pm to residential addresses, Monday through Friday. Residential orders will sometimes arrive later than 7 pm. Shipments to business addresses will arrive during business hours.

Answer: If you're not home to sign for UPS, the driver will leave a notice of attempted delivery at your door. You can then either schedule a redelivery or pick up the package at a UPS location.

How late will UPS deliver? UPS Ground packages are generally delivered anytime Monday through Friday between 9 a.m. and 9 p.m. (and sometimes later) to residences, and to business addresses during their normal business hours.

If you have any questions about the status of your package, please reach out to UPS at 1 (800) 742-5877, or to USPS at 1 (800) 275-8777.

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)

This means that we will refund or credit you with the shipping charges (or the proportionate part if only some of the parcels in a shipment fail to meet the time limit) on request, where the money-back guarantee applies, if we deliver outside our time commitment.

UPS typically delivers to residential addresses between 9 am and 7 pm. Deliveries to business addresses are made by the end of business hours. Deliveries are scheduled from Monday to Saturday, with Sunday delivery limited to residential addresses.

Yes, UPS is widely famous for its reasonably accurate delivery times. Its estimated delivery time is spot-on, and sometimes the orders are delivered before the predicted delivery date.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

Do the delivery men know what you ordered? ›

Courier drivers typically do not know what is inside the packages they deliver. Their primary job is transporting items from one location to another, ensuring they arrive safely and on time. The packages are often sealed and labelled only with addresses, leaving drivers unaware of the contents.

If a missing UPS package is marked “delivered,” it's usually due to technical issues or misdelivery. It is extremely rare that a driver intentionally mislabels a package as delivered, because they know that their company can track where the item was supposedly dropped off.

What is considered the end of the day for UPS delivery? Simply put, the end of the day means that there is no guaranteed delivery time for the package. That means your package will be delivered past the guaranteed UPS delivery times for the particular service you chose. That can be 6 pm, 8 pm, or even as late as 10 pm.

The average for FedEx was 17.8%, and 11.1% for UPS. Across all Q1 late deliveries using time-definite service types, 45.8% of them handled by FedEx were a few hours in duration, while 39% were a full day late and 9.7% were two days late. The corresponding percentages for UPS were 59.4%, 30.6% and 8.8%, respectively.

Most mail carriers deliver packages between 6 am to 8 pm from Monday to Saturday. Worker shortages and no night service amid surging delivery orders can cause delivery delays. Carriers can change delivery hours seasonally or in case of unforeseen circ*mstances. So, it is important to stay up-to-date with working hours.

(800) 742-5877

United Parcel Service / Customer service

Start a claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment wasn't received.

UPS delivery days include Monday-Friday and Saturday/Sunday (in select areas), excluding UPS holidays. UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender.

Answer: If the UPS tracking status shows “left at met customer,” but you did not receive the package, you should first check with your neighbors or building management to see if they received the package on your behalf.